Support
Email rsb.baker+stillmoor@gmail.com for any question or bug report. Stillmoor is built by one person, so replies come from a person rather than a ticket queue. Please allow a few business days. This address is not a crisis line and is not monitored around the clock.
If you need help now. In the United States, call or text 988 for the Suicide & Crisis Lifeline. Anywhere else, findahelpline.com lists free, confidential lines by country. In immediate danger, call your local emergency number. Stillmoor is a practice app and is not a crisis service.
What to include in your message
- What you were trying to do, and what happened instead
- Your device model and OS version, for example “iPhone 15, iOS 18.2”
- Which version of the app you installed, if you know it
- A screenshot if the problem is something you can see
Please do not include your Apple ID password or payment card details in a support email. We will never ask for them, and there is nothing in this app to pay for.
Common questions
Is Stillmoor available yet?
Not yet. It is in development. This page is here ahead of release so it is ready when the app is.
What does it cost?
Nothing. This version is free with no subscription, no in-app purchase and no advertising.
Does Stillmoor read my health data?
No. It asks Apple Health for permission to write one thing — a mindful session, which is the Mindful Minutes entry you see in Health — and asks for no read permission at all. There is no code in the app that reads a health value of any kind. The Privacy Policy spells this out.
How do I stop it writing to Health?
Turn the Health switch off in the app's settings, or revoke access in Health → Sharing → Apps → Stillmoor. Entries already written stay in Health as your own records; remove them under Browse → Mindfulness.
What is eyes-free mode?
The screen goes near-black and the practice continues in haptics, so it works with the phone face down or in a pocket. Do not use it while driving or doing anything else that needs your attention.
Why does it ask what moment I am in instead of how long I have?
Because the moment is what shapes the practice. The situation you pick decides the breath counts, how much of the practice is unpaced, and the cues you get. You still choose the length after that.
Does it work without a signal?
Yes. There is no audio to stream and no server to reach. Everything is composed on the device from text and artwork bundled in the app.
How do I delete my log?
Clear it from the app's own settings screen, or delete the app, which removes its storage with it. There is no server copy. Entries in Apple Health are separate and stay unless you remove them in Health.